Customer Service

Quantum Alchemy's customer service goal is simple:  We are committed to providing our customers total satisfaction.  Every time. Guaranteed.  Contact us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it   or call (303)863-0548 anytime or Toll Free Orders: (888) 863-0548.

OUR GUARANTEE:
Customer service and satisfaction is our number one priority. We look forward to years of a rewarding, growth-filled relationship with you.  Quantum Alchemy is so confident you'll love the products and services you order from us that we offer you a 100%, no hassles, no questions asked, guarantee on the products that you purchase (within 30 days). Simply return the unused portion of your product to us.  (We do not refund Shipping charges)

Please note that special orders and bulk purchases requiring a special order from our suppliers are not refundable and require pre-payment of order.  Again, any questions, please call the number above.

FORMS OF PAYMENT ACCEPTED:

We accept Visa, Mastercard, American Express and Discover credit cards, and payment by PayPal. We also accept personal checks and money orders. We will hold your order paid by check for 10 business days (after receiving payment) before the order is shipped out. Orders paid by Money Order can be shipped out immediately. Any questions or confusion, please do not hesitate to contact us at our toll free number: (888) 863-0548, or locally at: (303) 863-0548 If you have questions or suggestions, we would love to hear from you! Please feel free to email us or fill out our customer satisfaction form.

Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.

Here's where you can find us:

Quantum Alchemy

913 Corona Street, Denver, Colorado 80218

Our hours of operation are:

Monday - Friday / 11 am to 7 pm

Saturday / 10 am to 6 pm

Sunday / Noon to 5 pm

(303)863-0548

Toll Free: (888)863-0548